Products (software) purchased from this web site is sold 'as-is' and is not returnable or refundable. The product is tested for functionality and compatibility before being placed for download by our customers. Changes made either to Sage 100 Contractor (by Sage) or to any other software package we may link to that affect the performance of the products offered here are not the responsibility of Contractor Business Tools, LLC and, therefore, any changes necessary to the software to restore functionality will be offered at an update price. We don't charge a regular maintenance fee but will offer updates in this manner.